Articles (11)
Photos from the night are available to purchase direct from the photographer. The cost is $25.00 + GST per image for high resolution digital photos. This is special pricing for Stella Awards. Simply email This email address is being protected from spambots. You need JavaScript enabled to view it. or phone 021 1122 1109
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Hospitality
Carla Hruszczak from Dixie Brown's
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Retail
Jayme Elliott from M21 Meats
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Professional Services
Samantha Lenz from Hear Better Audiology
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Service & Trade
Laura Schwenk from Wairakei Resort
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Style & Beauty
Sonya Hemopo from SMK Bespoke Facials and Grooming Room
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Tourism
Richard Wyatt from Rafting New Zealand
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ServiceIQ Best Hospitality Team
Indian Affair
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Terrain Best Retail Team
House of Travel Taupo
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House of Travel Best Professional Services Team
Central Kids Hinemoa Kindergarten
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DPA Best Service & Trade Team
Eventrent
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The Edge Best Style & Beauty Team
Diamond Laser Medispa
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ServiceIQ Best Tourism Team
Chris Jolly Outdoors
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Taupo District Council Green Customer Experience
Kefi - Winner
Replete Cafe & Store - Highly Commended
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Enterprise Great Lake Taupo Innovation in Customer Experience
APD Support
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Hospitality
Carla Hruszczak from Dixie Brown's
Chelsea McPherson from Kefi
Nikki Hayden from Replete Cafe & Store
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Retail
Jayme Elliott from M21 Meats
Kristen Somerville from XOX Floral
Lauren Renney from House of Travel Taupo
Tracy Williams from Williams Tack & Feed
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Professional Services
Joanna More from Strettons
Samantha Lenz from Hear Better Audiology
Toni Neve from Act 2 Visual & Performing Arts School
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Service & Trade
Amy McAloon from GB Glass & Aluminium
Andrew Deliger from Terrain
Jessica Nicholas from Eventrent
Laura Schwenk from Wairakei Resort
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Style & Beauty
Aleisha Merwyn from Pampered Brows
Rachel Elmiger from Mancraft Barbers
Sonya Hemopo from SMK Bespoke Facials and Grooming Room
Zelinda Doria from Cosmetics & Aesthetics
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Tourism
Ashleigh Crighton from Millennium Hotel & Resort Manuels Taupo
Jodie Lough from Taupo Bungy
Paige Gordine-Akuhata from Taupo Bungy
Richard Wyatt from Rafting New Zealand
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ServiceIQ Best Hospitality Team
Dixie Browns
Indian Affair
Storehouse
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Terrain Best Retail Team
SpaceCraft
House of Travel Taupo
Pack & Pedal Taupo
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House of Travel Best Professional Services Team
Central Kids Hinemoa Kindergarten
Mediaworks
The Lake Clinic
Westerman Property Solutions
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DPA Best Service & Trade Team
Eventrent
GB Glass & Aluminium
Terrain
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The Edge Best Style & Beauty Team
Crown Glamour
Diamond Laser Medispa
Mancraft Barbers
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ServiceIQ Best Tourism Team
Chris Jolly Outdoors
Millennium Hotel & Resort Manuels Taupo
Rafting New Zealand
Taupo Bungy
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Taupo District Council Green Customer Experience
Kefi
M21
Mancraft Barbers
Pampered Brows
Replete Cafe & Store
SpaceCraft
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Enterprise Great Lake Taupo Innovation in Customer Experience
APD Support
Darrell@youngnails
Chris Jolly Outdoors
Terrain
Winners text here
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Best National Franchise Retail Team
YOU Travel Taupo
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Best Hospitality Team
Sponsored by ServiceIQSalute
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Best Independent Retail Team
Sponsored by TerrainTrev Terry Marine
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Best Service / Trade Team
Sponsored by StrettonsCremebrulee Hair & Beauty
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Best Tourism Team
Sponsored by ServiceIQTaupo Tandem Skydiving
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Best Professional Services Team
Sponsored by Talent IDADDI Consultancy
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Innovation in Customer Experience Award
Sponsored by Enterprise Great Lake TaupoReplete Store – Winner
The Property Store – Highly Commended
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Hospitality
Name Company Name Jenny Holzwarth The Bistro -
Independent Retail
Name Company Name Lisa Gray Trev Terry Marine -
National Franchise Retail
Name Company Name Samantha Johnston You Travel Taupo -
Professional Services
Name Company Name Olivia Blakeney Diamond Laser Medispa -
Service / Trade
Name Company Name Patreece Corban Cremebrulee Hair & Beauty -
Tourism
Name Company Name Alyssa Kingi Wairakei Resort
Be Inspired and Inspire Others!
Training will be delivered via workshops across the topics of customer service, personal development, business savvy, and general knowledge of the region, with the webinar posted after each workshop.
Topics include; creating first impressions, body language, overcoming objections, touch- points and moments of truth, values/ethics, goal setting, health, self-motivation, time management, basic accounting, value of the returning customer, brand & values, and overall business acumen.
Information on activities across the district, the key industries and what we are world-famous for is also part of the programme. This will assist front-line staff to encourage customers to stay longer and spend more in our local economy.
Resources
Unable to attend one of the workshops? Want to share your learning with your team? Download the Training Resources here:
Customer Service Personal Effects Great Lake Taupo Uncut Dollars & Sense
There will be one winning team announced in each category.
Teams
The categories are;
Best Independent Retail Team
Best National Franchise Retail Team
Best Professional Services Team
Best Service & Trade Team
Best Hospitality Team
Best Tourism Team.
Finalist Teams will be selected on the basis of;
Workshop attendance
Mystery Shop results
Online Workshop completion
Winning Teams will be selected after a 20-minute site visit from an independent panel.
Star Performers (Individuals)
There will be a Star Performer winner announced in each category.
The categories are;
Best Retail Star Performer
Best Independent Retail Star Performer
National Franchise Star Performer
Professional Services Star Performer
Service & Trade Star Performer
Hospitality Star Performer
Tourism Star Performer.
Star Performer Finalists will be selected on the basis of;
Workshop attendance or homework completed
Written application
Online workshop completion
Star Performer Winners will be selected after a 15-minute interview with an independent panel.
Innovation in Customer Experience
There will be one winner of the Innovation in Customer Experience Award.
Innovation Finalists will be independently selected on the basis of their application.
The Innovation Winner will be selected after a site visit where an independent panel can see and experience the innovative concept.
2016 Stella Awards Gala Dinner
https://stellaawards.co.nz/2016-winners/itemlist/category/1-articles#sigProIda410baeb68
2014 Stella Awards Gala Dinner
https://stellaawards.co.nz/2016-winners/itemlist/category/1-articles#sigProIde98468911a
The Spark Stella Awards is a collaborative project delivered by Towncentre Taupo, supported by the Taupo District Chamber of Commerce & Industry.
Awards Convenor
For enquiries about guest speakers, the judging process, workshops or entering, please contact:
Julie McLeod
General Manager of Towncentre Taupo
- 021 415 231
- This email address is being protected from spambots. You need JavaScript enabled to view it.
- /TowncentreTaupo
- @towncentretaupo
Entry is open to individuals or teams working in the Taupo, Turangi and Mangakino areas, and it is free to attend the workshops.
Everyone must register as an entrant by Friday, 18 May 2018, by completing the form below. Participants may enter as an individual Star Performer or as a Stella Team.
The Star Performer awards were created to honour top performing employees. Business owners and partners should encourage their super star staff to enter, but should not enter themselves. If you are a Sole Trader, the Star Performer category is also for you.
Business Teams must have a minimum of 2 members. All team members are welcome and encouraged to attend the workshops, but you can also share this responsibility.
Attendance at the workshops is an essential part of the Awards programme. Each Star Performer must attend 3 of the 4 workshops to be considered as a finalist. At least one member of each Stella Team must attend all 4 of the workshops. Once you've completed your entry form, please RSVP to the workshops.
Step 1
Step 2
Applications for each of the awards are due on Monday, 2 July 2018 after the workshop series has finished. You can certainly start drafting your application now, but both the Team and Star Performer applications have questions that relate to the content learned in the workshops.
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Star Performers
All individual Star Performer entrants must submit a one page written application and supply supporting documents.
More Info -
Stella Teams
All Stella Team entrants must submit a one page written application and supply supporting documents.
More Info -
Innovation in Customer Experience
You must submit a one page application that describes your innovative concept that is currently used within your business.
More Info -
Green Customer Experience
You must submit a one page application that describes your customer centric environmental initiative that is currently used within your business.
More Info
More...
Outstanding businesses celebrated at the 2018 Gala Dinner
Written by Super User
Oh what a night is was! Through cheers and tears, amazing Taupo businesses were celebrated at the 2018 Spark Stella Awards gala dinner.
As noted on the night, judges said the caliber of entrants was very high and the competition fierce. As winners accepted their beautiful trophies, the crowd were gracious in their support, even from those who didn't take the stage.
Andrew Mulligan brought the laughs, the food was super tasty, attendees feasted on the doughnut wall and lolly table, and the party went until midnight on the dance floor as The Blind Venetians rolled out tune after tune.
Congratulations to all the winners! You have done Taupo proud!!
