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Stella Business Team Award Love Taupō Customer Experience Masters

“Building a good customer experience does not happen by accident. It happens by design.” — Clare Muscutt
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Here's the Lowdown: About the Category

As the saying goes, “The customer is always right, in the matters of taste”.  You have your finger on the pulse of what your customer wants.

You are listening to your customers from the moment they walk in the door, both their verbal and non-verbal communication.  You have empowered your employees to give you their constructive and invaluable feedback.  You have walked through the entire consumer journey, from brand awareness to business touchpoints to customer loyalty and analysed how you can improve every step.  You have focused on dispute resolution, dealt with difficult customer challenges and came out clean on the other side.  Most importantly, you have created a community of clients that advocate for you; that you care deeply about and would bend over backwards for in return.

Entry for this award is open to businesses of 2 or more, operating in the Taupō district, including Tūrangi and Mangakino areas. Businesses can enter a maximum of 3 team award categories.

Whakaipo Lodge

"Love Taupō proudly supports the Stella Awards, celebrating the innovative businesses that make our region shine. We’re passionate about promoting the Taupō region and thrilled to see our local stars market themselves with flair, showcasing our stunning destination to New Zealand and the world. "

Main Sponsor

Love Taupō

Ready to Participate? Enter the Awards!

Get ready to deep dive into your business and enter today!

Have a question? Get in Touch

Julie and the Towncentre Taupō team are ready to answer all your questions about the awards process.

[email protected]

021 415 231

The Hub, Level 1, 32 Roberts Street, Taupo


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